Should restaurants levy service charge on the bill amount? This discussion has recently been in news and here's all you need to know.
Service Charge Row: The minister said the government was getting complaints from consumers regarding the service charge being imposed by restaurants.
Five Delhi restaurants have been issued notices under the Consumer Protection Act, 2019, for failing to refund mandatory service charges.
Service charge cannot be added to the food bill by default, as per the latest government guidelines. Twitter users reacted to the news and shared their thoughts!
A recent announcement by the government with regards to service charge in restaurants has taken the food industry by storm. Here is a cheat sheet to understand what is happening.