A Reddit post about an "irritating" interaction with Zomato's AI chatbot has received a lot of interest online. The user wanted to connect with a human agent to resolve a simple problem.
According to multiple reports, the AI chatbot will now curate a list of restaurants based on the user's criteria. Read on to know more about the feature.
By linking the AI tool to Swiggy, the man turned regular food habits into automatic actions. X users had mixed reactions and lots of questions about the concept.
Reddit Post Debate on Customer Service: The viral post triggered frustrated customers, with some of them revealing that they have faced similar issues in the comments section.
