
A Reddit post about an "irritating" interaction with Zomato's AI chatbot has received a lot of interest online. The user wanted to connect with a human agent to resolve a simple problem.

According to multiple reports, the AI chatbot will now curate a list of restaurants based on the user's criteria. Read on to know more about the feature.

Reddit Post Debate on Customer Service: The viral post triggered frustrated customers, with some of them revealing that they have faced similar issues in the comments section.