
BigBasket Customer Complaint: "It is only after the product was delivered that I realised that I had been royally fooled," the BigBasket customer wrote on X.

Food safety officials said the inspection revealed serious sanitation and compliance lapses at the warehouse, prompting sample testing and regulatory scrutiny.

The mother shared her horrifying experience with the formula milk powder delivered by BigBasket.

FSSAI is taking steps to regulate e-commerce Food Business operators for consumer health protection and to promote transparency.

All e-commerce players are directed to uphold the highest standards of food safety for the well-being and trust of Indian consumers.