Let's admit it - airline food has gained a notorious reputation over the last few years. Many Indian and International airlines have been called out on social media for the poor quality food that they serve their passengers. So, when the in-flight crew of a British Airways flight realised their catering food could not be used, they decided to get creative! They ordered snacks from the popular fast food chain Kentucky Fried Chicken (KFC) to make up for the loss of food on the 12-hour-long flight.
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The incident took place on flight number BA252 from Providenciales in the Turks & Caicos to Nassau, Bahamas and then finally to London, England. The 12-hour long flight started its journey on Sunday, July 23 and passengers on board stated that the catering carts hadn't been properly chilled. Thus, the food had to be thrown away and there was no aeroplane food for the passengers on board as per a report in One Mile At A Time. However, British Airways came up with an interesting solution. During the flight's stopover in Nassau, Bahamas, they bought KFC chicken buckets and distributed the snacks to the passengers.
@British_Airways just landed @HeathrowAirport after a 12.5 hour flight BA252 from Turks and Caicos with no catering! BA had to serve @kfc at Nassau giving some lucky passengers 1 piece of chicken. The container with the plane catering wasn't chilled so all thrown away!! pic.twitter.com/U5IcBD2hRy
— Andrew Bailey (@aktivandrew) July 24, 2023
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"With limited options available at the airport, our teams sprung into action and made sure our customers onboard our flight had something to eat," said the airline. "We apologize to customers that their full meal service was not available and that we had to wing it on this occasion," stated a report by USA Today. In a now-deleted Instagram video, the flight crew can be seen handing out chicken pieces directly from the bucket.
A flurry of reactions poured into the story on social media. Some users felt that the improvised meal was actually quite delicious and they even got a refreshment coupon later after landing.
#BritishAirways forgot that a #flightattendant is on board of #aircratf for safety reason and to take care of customers and not to serve this kind of stinky food. NO WAY!!!!👎🏻❌being on board of Aircratf is not being in restaurant!!!!— Flight Attendant (@Cabin_Crew67) July 27, 2023
I hope someone in British airways catering is noting that this meal is proving more popular than the stuff they regularly serve— Lee Bailey (@drleebailey) July 28, 2023
Better than airline food cooked 24 hours back, flash frozen, dry iced and x-rayed
What was the vegetarian choice?— Jai AP (@APAmaravati) July 27, 2023
Meanwhile, the airline defended itself in a statement, saying they made the best our of the given circumstances. "Our teams sprung into action and made sure our customers had something to eat," the airline told Sun UK. "We apologise to customers that their full meal service was not available and we had to wing it on this occasion. We're sorry if we ruffled any feathers," they said.
However, others felt that the situation should not have arisen in the first place. What did you think of the story? Tell us in the comments.
About Aditi AhujaAditi loves talking to and meeting like-minded foodies (especially the kind who like veg momos). Plus points if you get her bad jokes and sitcom references, or if you recommend a new place to eat at.