Food delivery platforms have definitely revolutionised the way we order our food. Now you don't need to step outside your house to satiate your midnight cravings and can relish literally anything sitting on your sofa. All that you require is a phone and a food delivery application to get some lip-smacking butter chicken or delectable gulab jamun home delivered. Food delivery executives play a crucial role in full filling the daily orders from every corner of the city. To ensure the well-being of the staff, Zomato has recently set up public resting points where delivery persons can take a break from their exhausting routine and use amenities like the internet, washroom, and phone-charging stations.
The resting points have been built as part of Zomato's “The Shelter Project” and will be available to delivery partners of various companies, Zomato's Chief Executive Officer Deepinder Goyal announced in a tweet. The CEO also shared a picture where Zomato and Swiggy delivery persons can be seen sitting, eating, and taking rest on chairs at one of the rest points.
“Announcing 'The Shelter Project' – we've started building public infrastructure (Rest Points) to support the well-being of delivery partners of various companies,” the tweet reads. Take a look:
Announcing 'The Shelter Project' – we've started building public infrastructure (Rest Points) to support the well being of delivery partners of various companies.
Read more – https://t.co/zPZirhZtlCpic.twitter.com/2QwX3V6QWO— Deepinder Goyal (@deepigoyal) February 16, 2023
(Also Read: Zomato Food Delivery Scam Unearthed, CEO Deepinder Goyal Responds)
In a subsequent tweet, Deepinder Goyal wrote that the rest points have started serving as “great points of convergence” for Zomato's delivery partners. “It was wonderful to connect with and get feedback from our delivery partner community today,” the CEO added.
Rest Points are also becoming great points of convergence for all our delivery partners (including companies like Zypp); it was wonderful to connect with and get feedback from our delivery partner community today. pic.twitter.com/k8h6K7RF0u— Deepinder Goyal (@deepigoyal) February 16, 2023
(Also Read: Viral Video: Food Delivery Agent Greeted With 'Tika' On Delivering Food Successfully)
According to Zomato, the rest points offer facilities like drinking water, high-speed internet, access to washrooms, phone-charging stations, and first-aid support. Zomato's decision drew praise from many users on Twitter.
“That's a Great Initiative. You Live Long,” a user wrote.
That's a Great Initiative.. You Live Long— N Ramani Iyer (@HeyRamani) February 16, 2023
Another said, “I can imagine product managers taking trips to these resting stops.”
i can imagine product managers taking trips to these resting stops.— ankur (@ankurbhugra) February 16, 2023
To this, Deepinder Goyal replied, “Hahaha yes, that's what I was doing today”.
hahaha yes, that's what i was doing today.— Deepinder Goyal (@deepigoyal) February 16, 2023
“This is excellent!!! Your workforce is as important as your customer. It's great to see steps taken for the well-being of the gig workers. What's impressive is, this is open to the competitor's gig workers,” a comment read.
This is excellent!!! Your workforce is as important as your customer. It's great to see steps taken for the wellbeing of the gig workers. What's impressive is, this is open to the competitor's gig workers #humansmatter#impact— Yusuf Khan (@iam_YuZee) February 16, 2023
Currently, two Rest Points have been set up in Gurgaon and Zomato plans to build more. What did you think of Zomato's new initiative? Tell us in the comments below.