According to the company, the extra charge is the platform fee that will help them run the app seamlessly.
A viral reel shows a person discovering greyish liquid flowing from eggs he ordered online. The incident has prompted other users to reveal that they have faced the same problem.
Food delivery apps Zomato and Swiggy have reportedly increased the platform fee amid the ongoing festive rush.
The popular food delivery platform Zomato recently announced a hike in the platform fee charged to its customers. Find out more below.
According to the research firm, the food delivery sector refers to digital, on-demand platforms for ordering and paying for prepared food, groceries and other retail items.
With 'Zomato Legends' users could place home delivery orders from restaurants outside their city.
Zomato Food Delivery Complaint: A customer shares her disappointment on X (formerly Twitter) after receiving a non-vegetarian meal instead of her vegetarian order from EatFit via Zomato.
A viral clip showing an American woman in India enjoying a cake she ordered at 11 pm sparked a conversation about the convenience of late-night deliveries.
The company feels its investment in Grofers will help generate better outcomes than its in-house grocery efforts.
Indians ordered around 95 biryanis per minute or 1.6 biryanis every second from Swiggy in 2019, the online food delivery platform said on Monday. In fact, biryani is the most common first order by new ...