The popular food delivery platform Zomato recently announced a hike in the platform fee charged to its customers. Find out more below.
Food delivery giants Zomato and Swiggy have reportedly hiked in their platform fees in particular cities. The news has taken social media by storm.
Food delivery apps Zomato and Swiggy have reportedly increased the platform fee amid the ongoing festive rush.
According to the company, the extra charge is the platform fee that will help them run the app seamlessly.
Several users of popular food delivery apps argue that what began as a convenient and affordable service has now become an expensive indulgence.
A woman on X said she has stopped using Swiggy or Zomato and instead found a cheaper alternative by bypassing delivery apps.
The customer ordered food from a nearby outlet through Swiggy and later bought the same dishes directly from the restaurant
ONDC eliminates platform fees, which could lead to lower food rates.