The high prices of some top coffee shops have always been under question. While many people don't find the beverages worth their price, a larger section of society is totally in love with it. However, an Oklahoma couple claimed that they were charged a lot more, for a regular coffee order, than usual. The couple ended up paying over $4,000 (Rs. 3,30,192 approx.) for just two cups of coffee at a local Starbucks drive-through. And, usually, their order comes out to around $10 (Rs. 825 approx.).
According to a WSMV4 report, Jesse and Deedee O'Dell were hit with a bill of $4,456.27 (Rs. 3,67,847 approx.) on January 7. But, the couple was totally unaware of it. Days later, when Deedee was at the mall with her children and she tried to make a purchase using the same card, it was denied. Following this, the couple got to know that they were charged a hefty price for coffee by Starbucks for their coffee order.
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Jesse revealed that despite calling the customer service of the coffeehouse chain multiple times, they didn't receive their money back. Jesse said, "We contacted their (Starbucks) customer service helpline probably 30 to 40 times that day. We got a call from a representative who said they are sending new checks. But as of today, we still have not received checks.” The couple also filed a report with the Tulsa Police Department.
The situation got so bad that the couple were forced to cancel their scheduled family vacation.“We had planned to take a trip but had to cancel and the tickets are non-refundable. This is something that has caused duress in our family and hopefully, others don't have to go through something like this,” Jess was quoted as saying.
Meanwhile, Starbucks attributed the incident to possible human error, the report added. As per the latest update, the company has handed over the couple a compensation amount in two separate cheques.