NRAI had posted a tweet on August 14 that acted as a clarion call for restaurants to dissociate themselves from some leading aggregator platforms. Here's a range of reactions from restaurateurs and customers.
The standoff between restaurant owners and food dining aggregators is likely to continue even as Zomato proposed some changes to its popular loyalty program, to appease restaurants.
Rahul Singh, who is also the Founder/CEO of Beer Caf spoke at length about NRAI's association with the Fast Food & Caf Convention, challenges he faces and plans for the year 2019
Restaurants have floated #LogOut campaign on social media to protest against offers-driven paid membership programs such as Zomato (Gold), EazyDiner (Prime).
Infinity Dining was launched about two months ago across three cities and was the major cause of contention between the restaurant owners and the food delivery platform.
'Zomato Gold' allows its members to avail special discounts on food/alcohol bills at partner restaurants. Earlier, Zomato Gold privileges were only available for dining out.