Zomato was heavily criticized on social media after its customer care executive called Hindi a 'national language'.
Chipotle co-CEO Steve Ells said that half of the burrito chain's more than 2,100 restaurants have less-than-excellent customer service and that the company is now training employees.
A digital creator's funny video has taken Instagram by storm and clocked over 7 million views. Find out how people reacted to it.
In the Twitter video, a Pizza Hut employee was verbally abused by a woman customer and an onlooker recorded the whole episode to post online.
In recent bizarre news, a customer claimed that he did not receive his pizza order. What the restaurant owner did next will leave you shocked!
It seems the customer responded in this way as the camera was turned towards him. Watch the video here.
The food delivery rider's job was on the line when a customer reported order not delivered. He took it upon himself to prove his innocence.
The Guardia Civil force said that the chef rushed to a 72-year-old customer's table, shouting aggressively after hearing of his complaint.
A restaurant in Delhi denied entry to a customer who was in Indian ethnic wear. A video of the incident went viral on Twitter, with verified users joining in the heated debate.
Viral Now: The man argues, walks over to the other end of the restaurant and grabs a burger, and then walks away.