
A customer recently shared his experience with Milkbasket, an online grocery delivery service. He claimed that he was charged for a milk order that was never delivered.

BigBasket Customer Complaint: "It is only after the product was delivered that I realised that I had been royally fooled," the BigBasket customer wrote on X.

A Zomato customer's struggle with AI chat support has drawn widespread attention online, prompting others to share similar experiences.

The issue surfaced after the customer said she refrigerated the paneer within minutes of purchase.

The incident, shared on Reddit, detailed how a simple dinner plan turned into a negotiation saga. Read on.